dekra

June 2022

How to build customer journey with Microsoft Dynamics?

Customer journey is one way of understanding the customer and their motivations behind consumer choices. It’s a kind of guide to a customer’s experience with your company. For most brands, the pattern contains similar elements: awareness, consideration, conversion, loyalty, and support.    Creating a customer map can be work and challenging at first, but incredibly rewarding …

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5 Reasons You Should Use a CRM Solution

CRM soultion will help you improve your data integration, customer relationship and marketing automation. This tool has many suprises for your business and it is still groving.  Is it just another useless management application? Not in this case! Customer Relationship Management (CRM) can be a real breakthrough for your business. CRM is a great tool …

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